Member Experience Specialist

Sam's Club; Easton (Northampton County); In loco; USD 24.796 - 35.817; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) plan

Paid time off

Employee discounts

Live Better U education program

Descrizione del lavoro

Sam's Club is seeking a front-end associate to assist members, operate checkout areas, and ensure a smooth shopping experience. You will handle purchases, returns, and exchanges while promoting store products and services.

Responsibilities include guiding members with self-service tech, maintaining safety, and supporting training for new associates. This role requires reliable teamwork, strong customer service, and adherence to company policies.

Competenze

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications is a plus.

Mansioni

• Provides member service and resolves member issues and concerns.
• Maintains checkout area and processes member purchases, returns, refunds, and exchanges.
• Promotes Sam's Club products and services and guides members in self-service technology.

Conoscenze

Retail experience

Cash register

Mobile apps

Descrizione del lavoro

Sam's Club is seeking a front-end associate to assist members, operate checkout areas, and ensure a smooth shopping experience. You will handle purchases, returns, and exchanges while promoting store products and services.

Responsibilities include guiding members with self-service tech, maintaining safety, and supporting training for new associates. This role requires reliable teamwork, strong customer service, and adherence to company policies.