Member Experience Specialist

Sam's Club; Easton (Northampton County); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Live Better U education program

Job summary

Sam's Club is seeking a front-end associate to assist members, operate checkout areas, and ensure a smooth shopping experience. You will handle purchases, returns, and exchanges while promoting store products and services.

Responsibilities include guiding members with self-service tech, maintaining safety, and supporting training for new associates. This role requires reliable teamwork, strong customer service, and adherence to company policies.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications is a plus.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains checkout area and processes member purchases, returns, refunds, and exchanges.
• Promotes Sam's Club products and services and guides members in self-service technology.

Skills

Retail experience

Cash register

Mobile apps

Job description

Sam's Club is seeking a front-end associate to assist members, operate checkout areas, and ensure a smooth shopping experience. You will handle purchases, returns, and exchanges while promoting store products and services.

Responsibilities include guiding members with self-service tech, maintaining safety, and supporting training for new associates. This role requires reliable teamwork, strong customer service, and adherence to company policies.