Member Experience Specialist

Sam's Club; Canton (OH); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Discounts

Live Better U education

Job summary

Sam's Club in Canton, OH is hiring for a front-end associate to serve members and maintain the checkout area. You will assist with purchases, clarify policies, and promote Sam's Club products and services to drive added value for members.

You will work to ensure a safe, friendly shopping environment, handle payments, returns and exchanges, and help members with self-checkout technology while delivering efficient, professional service.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Tools

POS systems

Job description

Sam's Club in Canton, OH is hiring for a front-end associate to serve members and maintain the checkout area. You will assist with purchases, clarify policies, and promote Sam's Club products and services to drive added value for members.

You will work to ensure a safe, friendly shopping environment, handle payments, returns and exchanges, and help members with self-checkout technology while delivering efficient, professional service.