Member Experience Specialist

Sam's Club; Cuyahoga Falls (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Job summary

Sam's Club is seeking a front-line associate to provide member service at the checkout, process purchases, and assist with payments and returns. You will promote products and help members with self-service technology, ensuring a smooth shopping experience.

Responsibilities include resolving member issues, maintaining checkout areas, and upholding safety and security practices while supporting store operations and training new associates.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Experience with mobile retail applications

Responsibilities

• Provide member service and resolve member issues at the front end.
• Process member purchases and handle payments, returns, and exchanges per policy.
• Promote Sam's Club products and services and assist with self-service technology.

Skills

Retail experience

Cash register operation

Mobile retail apps

Tools

POS systems

Cash register hardware

Job description

Sam's Club is seeking a front-line associate to provide member service at the checkout, process purchases, and assist with payments and returns. You will promote products and help members with self-service technology, ensuring a smooth shopping experience.

Responsibilities include resolving member issues, maintaining checkout areas, and upholding safety and security practices while supporting store operations and training new associates.