Member Services & Branch Operations Specialist

State Employees' Credit Union; Winston-Salem (NC); On-site; USD 30,000 - 36,000; Full time

Job summary

State Employees' Credit Union in Winston-Salem, NC seeks a member-focused associate to provide exemplary service through all channels. You will greet members, open accounts, process transactions, and educate on available services.

This fast-paced branch role requires accuracy with cash handling, strong communication, and a willingness to train in other areas. SECU supports ongoing development and a cooperative, people‑oriented culture.

Qualifications

• Must be able to speak English fluently.
• Fast-paced environment – maintain accuracy under pressure.
• Willingness to engage in ongoing training.

Responsibilities

• Establish new membership and open accounts.
• Educate members on available services and recommend options.
• Balance cash drawer and vault, process transactions.
• Answer phone and assist members with inquiries.
• Assist with drive-thru and clerical duties as needed.

Skills

Cash handling

Customer service

English fluency

Job description

State Employees' Credit Union in Winston-Salem, NC seeks a member-focused associate to provide exemplary service through all channels. You will greet members, open accounts, process transactions, and educate on available services.

This fast-paced branch role requires accuracy with cash handling, strong communication, and a willingness to train in other areas. SECU supports ongoing development and a cooperative, people‑oriented culture.