Member Services Associate — Part-Time Weekend/Morning

First National Bankers Bank; Piqua (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a friendly Member Services Representative for weekend mornings. You will greet members, assist with sign-ups, check in guests, and handle standard POS transactions to support a welcoming gym experience.

The role emphasizes strong customer service, punctuality, and reliability; bilingual English/Spanish encouraged. Must be 18+, HS diploma, and able to pass a background check. Join a team that values growth, safety, and a clean, inviting club atmosphere.

Qualifications

• Bilingual English/Spanish encouraged; customer service oriented.
• Must be 18+ years old and have a High School diploma or GED.
• Overnight position may require a 7-year background check; other shifts follow company policy.
• Ability to lift up to 50 lbs; physically able to perform duties.
• CPR/AED certification required within specified timeframes.

Responsibilities

• Greet members and guests providing exceptional customer service.
• Answer phones and assist callers with questions.
• Check in members, sign up new members, log amenities and communicate updates.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases on the POS system.
• Use POS to assist with member cards, address changes, and billing questions.
• Maintain front desk and lobby cleanliness and organization.
• Support routine facility cleaning and equipment upkeep.

Skills

Customer service

Bilingual English/Spanish

Phone handling

POS transactions

Punctuality

Teamwork

Education

High School diploma/GED

CPR/AED Certification training

Tools

POS system

Job description

Planet Fitness is seeking a friendly Member Services Representative for weekend mornings. You will greet members, assist with sign-ups, check in guests, and handle standard POS transactions to support a welcoming gym experience.

The role emphasizes strong customer service, punctuality, and reliability; bilingual English/Spanish encouraged. Must be 18+, HS diploma, and able to pass a background check. Join a team that values growth, safety, and a clean, inviting club atmosphere.