Weekend Member Services Associate — Front Desk (Bilingual)

First National Bankers Bank

Dayton (OH)

On-site

USD 17,000 - 22,000

Part time

46 hours ago
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Benefits offered by this job

Free uniforms
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Flexible schedule
Free Black Card Membership

Job summary

Planet Fitness is seeking a friendly and motivated Part Time Member Services Representative for weekend and morning shifts. You will greet members, check in, answer phones, log amenities, and support openings and events while delivering a welcoming, Judgement Free environment.

The role requires exceptional customer service, 18+ age, high school diploma or GED, and ability to pass a background check. Bilingual English/Spanish encouraged; training provided; benefits include PTO and development

Qualifications

  • High school diploma or GED required.
  • 18 years of age or older.
  • Excellent customer service and communication skills.
  • Ability to pass a background check.
  • Bilingual English/Spanish encouraged.

Responsibilities

  • Greet members and guests, providing exceptional customer service.
  • Answer phone calls and assist with inquiries.
  • Check in members, sign up new members, log amenities, communicate updates.
  • Handle questions and concerns promptly and professionally.
  • Process beverage or merchandise purchases on the POS system.
  • Assist with new membership cards, address changes, and billing questions.

Skills

Customer service
Communication
Punctuality
Reliability

Education

High School diploma/GED

Tools

POS system

Job description

Planet Fitness is seeking a friendly and motivated Part Time Member Services Representative for weekend and morning shifts. You will greet members, check in, answer phones, log amenities, and support openings and events while delivering a welcoming, Judgement Free environment.

The role requires exceptional customer service, 18+ age, high school diploma or GED, and ability to pass a background check. Bilingual English/Spanish encouraged; training provided; benefits include PTO and development

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