Member Services Associate — Launch Your Banking Career

State Employees' Credit Union; Raleigh (NC); Presencial; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

State Employees' Credit Union is hiring an Associate Member Services Representative in Raleigh, NC. This entry-level role provides foundational knowledge of branch operations and exceptional member service via in-person, phone, and digital channels.

Responsibilities include cash handling, balance verification, basic account opening, and completing required training modules. Strong communication and problem-solving skills are essential as you grow with SECU.

Qualificações

• Must have high school diploma or GED equivalent.
• Preferred – Bachelor’s degree, or CCUE Certification, or Associate of Arts/Science via NC-CTP.

Responsabilidades

• Greet and assist members in a courteous, professional manner in person and by phone.
• Process transactions accurately and balance cash drawer per standards.
• Support branch operations and complete training modules as required.

Conhecimentos

Communication

Problem solving

People skills

Verbal communication

Formação académica

High school diploma or GED

Bachelor’s degree preferred

Ferramentas

CXone

MARGO Platform

MARGO Teller

Descrição da oferta de emprego

State Employees' Credit Union is hiring an Associate Member Services Representative in Raleigh, NC. This entry-level role provides foundational knowledge of branch operations and exceptional member service via in-person, phone, and digital channels.

Responsibilities include cash handling, balance verification, basic account opening, and completing required training modules. Strong communication and problem-solving skills are essential as you grow with SECU.