Member Services Associate | Gym Front Desk & Growth

Houston Fitness Partners; Angleton (TX); Presencial; USD 12 000 - 17 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, and Vision Insurance

401(k) plan eligible after 12 months

Free PF Black Card gym membership

Opportunities for growth

Resumo da oferta

Houston Fitness Partners is seeking a Member Services Representative to greet members, provide excellent customer service, and support daily operations at our Houston-area fitness club. You will assist guests, answer phones, and help with member tours while maintaining a welcoming, efficient environment.

This position requires reliable, punctual candidates with basic computer skills and a willingness to become CPR/AED certified.

Qualificações

• Superior customer service demonstrated in a retail/ fitness context.
• Self-starter with initiative and minimal supervision.
• Punctual, dependable, and strong work ethic.
• Basic computer proficiency for multitasking and transactions.

Responsabilidades

• Greet members and guests with confidence, energy and professionalism.
• Respond promptly to inquiries with accurate information.
• Answer phones politely and assist callers with information.
• Resolve member concerns using strong communication and problem-solving skills.
• Conduct tours and prospect member calls; drive sales goals.
• Maintain club cleanliness and sanitation during shifts.
• Explain policies clearly and respond to routine questions.

Conhecimentos

Customer service

Self-motivation

Punctuality

Basic computer skills

Descrição da oferta de emprego

Houston Fitness Partners is seeking a Member Services Representative to greet members, provide excellent customer service, and support daily operations at our Houston-area fitness club. You will assist guests, answer phones, and help with member tours while maintaining a welcoming, efficient environment.

This position requires reliable, punctual candidates with basic computer skills and a willingness to become CPR/AED certified.