Member Experience Specialist — Free Gym Membership

Houston Fitness Partners; Houston (TX); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

PF Black Card

Job summary

Houston Fitness Partners is seeking a friendly and reliable Member Services Representative to join our Planet Fitness locations in the Houston area. You will greet members, answer questions, process memberships, and help create a welcoming atmosphere.

The role emphasizes strong customer service, basic computer skills, punctuality, and the ability to work a fast-paced retail environment while maintaining cleanliness and safety standards.

Qualifications

• Superior customer service skills, preferably 6-12 months of face-to-face customer service experience.
• Self-starter who takes initiative with minimal direction and supervision.
• Must be punctual and dependable with a solid work ethic.
• Basic computer proficiency and ability to manage multiple responsibilities.

Responsibilities

• Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism.

Skills

Customer service

Self-starter

Punctuality

Basic computer skills

Job description

Houston Fitness Partners is seeking a friendly and reliable Member Services Representative to join our Planet Fitness locations in the Houston area. You will greet members, answer questions, process memberships, and help create a welcoming atmosphere.

The role emphasizes strong customer service, basic computer skills, punctuality, and the ability to work a fast-paced retail environment while maintaining cleanliness and safety standards.