Member Services Associate — Front Desk & Growth Path

Excel Fitness; Duncanville (TX); Vor Ort; USD 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

MyFlexPay

Black Card Membership

Employee Assistance Program (EAP)

Paid Time Off

Paid Parental Leave

Health Insurance

Zusammenfassung

Excel Fitness, a Planet Fitness franchise group based in Austin, TX, is hiring front desk team players who deliver outstanding member experiences. You’ll help with check-ins, tours, and sign-ups while maintaining a clean, welcoming club environment.

We emphasize growth from within—senior managers started at the front desk. Benefits include paid time off, health coverage, and opportunities to advance to regional roles as the club network expands.

Qualifikationen

• High School diploma or GED required.
• Prior customer-service experience preferred.
• Must be punctual and reliable.

Aufgaben

• Provide exceptional customer service to members.
• Check members into the system.
• Take prospective members on tours and assist with sign-up.
• Facilitate account updates for members.
• Respond to member questions and concerns promptly.
• Perform detailed cleaning in all areas of the facility.

Kenntnisse

Customer service

Punctuality

Reliability

Diplomacy

Positive attitude

Ausbildung

High School diploma/GED

Jobbeschreibung

Excel Fitness, a Planet Fitness franchise group based in Austin, TX, is hiring front desk team players who deliver outstanding member experiences. You’ll help with check-ins, tours, and sign-ups while maintaining a clean, welcoming club environment.

We emphasize growth from within—senior managers started at the front desk. Benefits include paid time off, health coverage, and opportunities to advance to regional roles as the club network expands.