Member Services Associate — Flexible Shifts & Growth

Planet Fitness; Waco (TX); Presencial; USD 32 000 - 42 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

FREE Planet Fitness Black Card Member

MyFlexPay

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Paid Parental Leave

Health Insurance Benefits

Resumo da oferta

Excel Fitness, a Planet Fitness franchise group based in Austin, TX, is hiring a Member Service Representative Sub to support the team with flexible hours. You’ll play a key role at the front desk, helping new members sign up, check-ins, and maintaining a clean, welcoming club environment.

The role emphasizes exceptional customer service, reliability, and the ability to handle inquiries professionally while adapting to shift coverage as needed.

Qualificações

• High School diploma or GED equivalent required.
• Customer service background preferred.
• Must be 18 years of age or older.

Responsabilidades

• Fill in for available shifts when needed to provide coverage.
• Check members into the system.
• Take prospective members on tours and assist with sign-up.
• Update members' accounts as needed.
• Respond to member questions promptly and professionally.
• Maintain cleanliness throughout the facility.

Conhecimentos

Customer service

Professional communication

Punctuality

Formação académica

High School diploma/GED

Descrição da oferta de emprego

Excel Fitness, a Planet Fitness franchise group based in Austin, TX, is hiring a Member Service Representative Sub to support the team with flexible hours. You’ll play a key role at the front desk, helping new members sign up, check-ins, and maintaining a clean, welcoming club environment.

The role emphasizes exceptional customer service, reliability, and the ability to handle inquiries professionally while adapting to shift coverage as needed.