Flexible Member Services Rep – Growth Path + Free Fitness

Excel Fitness; Waco (TX); Vor Ort; USD 28.000 - 42.000; Teilzeit

Benefits dieser Stelle

MyFlexPay

Planet Fitness Black Card Membership

Employee Assistance Program (EAP)

Paid Time Off

Paid Parental Leave

Health Insurance

Zusammenfassung

Excel Fitness is hiring a Member Service Representative Sub to support front desk operations at our Austin-based clubs. You’ll help with member check-ins, tours for prospective members, and sign-ups, while contributing to a clean and welcoming environment.

This role offers flexible, on-call shifts to fit a busy lifestyle and a path to advanced roles as our network grows across TX and beyond. Prior customer service experience is valued; high school diploma preferred.

Qualifikationen

• Exceptional customer service skills; interact in a positive and professional way with members and co-workers.
• People with positive mental attitudes excel here!
• Customer service background preferred.
• Punctuality and reliability is a must.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Aufgaben

• Check members into the system and assist with shift coverage as needed.
• Take prospective members on tours and assist with new account sign-up.
• Facilitate updates to member accounts and respond to questions promptly.
• Maintain a clean and welcoming club environment.
• Be on call to assist with shift coverage and on-site duties.

Kenntnisse

Customer service

Positive attitude

Punctual

Diplomacy

Communication

Ausbildung

High School diploma/GED

Jobbeschreibung

Excel Fitness is hiring a Member Service Representative Sub to support front desk operations at our Austin-based clubs. You’ll help with member check-ins, tours for prospective members, and sign-ups, while contributing to a clean and welcoming environment.

This role offers flexible, on-call shifts to fit a busy lifestyle and a path to advanced roles as our network grows across TX and beyond. Prior customer service experience is valued; high school diploma preferred.