Member Services Associate

SECU; Jacksonville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

SECU in Jacksonville, NC is seeking an Associate Member Services Officer responsible for supporting branch operations and providing exceptional member service. In this entry-level role, you will handle inquiries, assist with accounts, and learn about lending and collections.

Minimum qualifications include a high school diploma, strong communication skills, and a willingness to participate in training programs. This position offers a dynamic office environment with opportunities for growth within SECU.

Qualifications

• Must possess good communication skills, both verbal and written.
• Aptitude for meeting people and building member confidence.
• Completion of Credit Unions Core Module Program within 12 months of hire.

Responsibilities

• Provide exemplary member service by responding to member inquiries.
• Comply with all Credit Union policies and regulatory requirements.
• Participate in additional training and continuing education.

Skills

Communication skills

Problem-solving skills

Education

High school diploma or GED equivalent

Bachelor’s degree or CCUE Certification Preferred

Job description

SECU in Jacksonville, NC is seeking an Associate Member Services Officer responsible for supporting branch operations and providing exceptional member service. In this entry-level role, you will handle inquiries, assist with accounts, and learn about lending and collections.

Minimum qualifications include a high school diploma, strong communication skills, and a willingness to participate in training programs. This position offers a dynamic office environment with opportunities for growth within SECU.