Entry-Level Member Services Associate

SECU; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

SECU is seeking an entry-level Associate Member Services Officer to join our team in an office setting. The role involves providing exceptional service to members, managing cash flows, and adhering to branch procedures.

Ideal candidates should possess a high school diploma or equivalent, outstanding communication abilities, and a commitment to the credit union philosophy of 'People Helping People'. Training will be provided in lending and collections.

Qualifications

• Ability to develop member confidence and trust.
• Demonstrates SECU's Core Values consistently.
• Must complete Credit Unions Core Module Program within 12 months.

Responsibilities

• Provide exemplary member service by responding to inquiries.
• Perform routine branch duties and follow standard procedures.
• Assist with cash box management and account maintenance.

Skills

Good communication skills

Problem-solving skills

Ability to meet people

Education

High school diploma or GED

Bachelor’s degree or equivalent

Job description

SECU is seeking an entry-level Associate Member Services Officer to join our team in an office setting. The role involves providing exceptional service to members, managing cash flows, and adhering to branch procedures.

Ideal candidates should possess a high school diploma or equivalent, outstanding communication abilities, and a commitment to the credit union philosophy of 'People Helping People'. Training will be provided in lending and collections.