Member Service Specialist: Growth & Training Focus

Tinker Federal Credit Union; Cross Roads (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Tinker Federal Credit Union's Cross Roads branch in Texas has an immediate opening for a Member Service Officer (MSO). You will assist members with account openings, loan applications, and branch services while promoting the credit union's products and services.

The position is non-exempt, with a starting hourly rate of $22.20. You will work a Monday-Friday schedule with rotating Saturdays, and opportunities for professional development through training.

Qualifications

• High school diploma or equivalent and two years related work experience required.
• Financial institution experience preferred.
• Incumbent Bonding required by authority.
• TFCU University certification completed.
• SAFE Act registration required.
• Regulations training must be completed.

Responsibilities

• Help members open new accounts, process loan applications, and handle financial and non-financial transactions.
• Assist members with services at the branch, including access to safe deposit boxes.
• Train other team members on topics needed to perform duties.

Skills

Customer service

Communication

Organizational skills

Regulatory knowledge

Cash handling

Microsoft Office

Education

High school diploma or equivalent

TFCU University certification

SAFE Act registration

Regulatory training completion

Tools

Microsoft Office

Job description

Tinker Federal Credit Union's Cross Roads branch in Texas has an immediate opening for a Member Service Officer (MSO). You will assist members with account openings, loan applications, and branch services while promoting the credit union's products and services.

The position is non-exempt, with a starting hourly rate of $22.20. You will work a Monday-Friday schedule with rotating Saturdays, and opportunities for professional development through training.