Member Service Specialist — Frontline Support & Tech Guidance

Sam's East, Inc.; Dayton (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Employee discounts

Job summary

Sam's Club in Dayton, OH is seeking a Front End Associate to provide member service, operate checkout, and assist with payments, returns, refunds, and exchanges according to company policies. The role includes guiding members on self-service technology and promoting products and services while helping maintain a safe, organized store environment.

You will interact with members to support purchasing decisions, locate merchandise, and assist with transporting items, aiming to deliver a positive

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Operate checkout area and process purchases.
• Assist with payments, returns, refunds, and exchanges.
• Assist members with purchasing decisions and locating merchandise.
• Promote Sam's Club products and services and maintain a safe, organized store area.

Skills

Retail experience

Cash register

Mobile retail apps

Job description

Sam's Club in Dayton, OH is seeking a Front End Associate to provide member service, operate checkout, and assist with payments, returns, refunds, and exchanges according to company policies. The role includes guiding members on self-service technology and promoting products and services while helping maintain a safe, organized store environment.

You will interact with members to support purchasing decisions, locate merchandise, and assist with transporting items, aiming to deliver a positive