Member Experience & Front-End Specialist

Sam's Club; Ontario (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Employee discounts

Education benefits

Job summary

Sam's Club in Ohio is seeking a Front End Associate to support members at the checkout and service areas. You will handle purchases, assist with returns, guide customers on self-service tools, and promote Sam's Club products while maintaining a safe, organized shopping environment.

The role emphasizes excellent member service, teamwork, and adherence to company policies, with a competitive hourly wage and opportunities for training and growth.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Promotes Sam's Club products and services. Assists with payments, returns, refunds, and exchanges according to company policies.
• Guides members on self-service technology and ensures a safe shopping environment.

Skills

Retail experience

Cash register

Mobile apps

Customer service

Job description

Sam's Club in Ohio is seeking a Front End Associate to support members at the checkout and service areas. You will handle purchases, assist with returns, guide customers on self-service tools, and promote Sam's Club products while maintaining a safe, organized shopping environment.

The role emphasizes excellent member service, teamwork, and adherence to company policies, with a competitive hourly wage and opportunities for training and growth.