Member Experience Specialist – Frontline & Training

Sam's Club; Cincinnati (OH); On-site; USD 23,419 - 34,440; Part time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Store discounts

Live Better U education program

Job summary

Sam's Club in Cincinnati, OH is seeking a Member Frontline Services associate to assist members at checkout, answer questions, and promote Sam's Club products. You will resolve issues, process purchases, and help with returns while maintaining a safe and welcoming store environment.

This role involves guiding customers on self-service tools, stocking and organizing merchandise, and adhering to safety and security policies.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and assists with purchases at checkout.
• Maintains the checkout area and processes member purchases.
• Promotes Sam's Club products and services and assists with self‑service technology.

Job description

Sam's Club in Cincinnati, OH is seeking a Member Frontline Services associate to assist members at checkout, answer questions, and promote Sam's Club products. You will resolve issues, process purchases, and help with returns while maintaining a safe and welcoming store environment.

This role involves guiding customers on self-service tools, stocking and organizing merchandise, and adhering to safety and security policies.