Member Experience & Service Specialist

Sam's Club; Lima (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Store discounts

Job summary

Sam's Club in Lima, OH is seeking a Front End Associate to provide member service, process purchases, and assist with payments, returns, and exchanges. You will guide members on self‑service technology and promote Sam's Club products to enhance the shopping experience.

The role emphasizes maintaining checkout areas, supporting safety standards, and helping members with purchasing decisions while contributing to a friendly and efficient store environment.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Guides members on self‑service technology and promotes Sam's Club products.
• Maintains checkout area and ensures a safe shopping environment.

Skills

Retail experience

Cash handling

Mobile apps

Job description

Sam's Club in Lima, OH is seeking a Front End Associate to provide member service, process purchases, and assist with payments, returns, and exchanges. You will guide members on self‑service technology and promote Sam's Club products to enhance the shopping experience.

The role emphasizes maintaining checkout areas, supporting safety standards, and helping members with purchasing decisions while contributing to a friendly and efficient store environment.