Member Services & Support Specialist

Sam's Club; Dayton (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off and leave options

Life insurance

Job summary

Sam's Club in Dayton, OH is looking for a customer-focused team member to provide member service at the front end and assist with merchandise and transactions. You will operate checkout equipment, verify memberships, and help members with self-service technology while promoting products and services.

You will engage with members, support purchasing decisions, and maintain a safe shopping environment following company policies. Competitive hourly pay and benefits are offered.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues at the checkout area.
• Promotes Sam's Club products and services and assists with purchasing decisions.
• Verifies membership cards and assists members with self-service technology.
• Maintains a safe shopping environment and adheres to safety, security, and loss prevention policies.
• Keeps paperwork and logs up to date and assists with training on processes and procedures.

Skills

Retail experience including front end

Mobile retail applications

Job description

Sam's Club in Dayton, OH is looking for a customer-focused team member to provide member service at the front end and assist with merchandise and transactions. You will operate checkout equipment, verify memberships, and help members with self-service technology while promoting products and services.

You will engage with members, support purchasing decisions, and maintain a safe shopping environment following company policies. Competitive hourly pay and benefits are offered.