Member Service Rep II: Growth, Banking & Leadership

Members 1st Partnership; Palmyra (Lebanon County); On-site; USD 23,000 - 33,000; Full time

Job summary

Members 1st Partnership is seeking a Member Service Representative II to support branch operations, help grow deposits and loans, and provide excellent member service. You will assist with new accounts, lending, and account maintenance while upholding credit union policies.

The role emphasizes a consultative sales culture, leveraging technology and self-service options to benefit members and staff. Prior experience in a credit union or financial services is valued.

Qualifications

• 1-3 years of related experience in a service/branch role.
• General and business knowledge equivalent to a high school diploma.
• Familiarity with PCs and applicable software.

Responsibilities

• Support all aspects of branch operations and drive deposits, loans, and service ratios.
• Assist members with new accounts, lending, account maintenance and support services.
• Maintain compliance with credit union policies and promote self-service options.

Skills

Excellent communication

Attention to detail

Sales opportunities

Analytical skills

Time management

Leadership

PC software

Customer service

Education

High school diploma or equivalent

Tools

Credit union software

Job description

Members 1st Partnership is seeking a Member Service Representative II to support branch operations, help grow deposits and loans, and provide excellent member service. You will assist with new accounts, lending, and account maintenance while upholding credit union policies.

The role emphasizes a consultative sales culture, leveraging technology and self-service options to benefit members and staff. Prior experience in a credit union or financial services is valued.