Member Service II - Lead, Advise & Elevate Member Experiences

Members 1st Partnership; Valley Green (PA); On-site; USD 43,000 - 52,000; Full time

Job summary

Members 1st Partnership is seeking a Member Service Representative II to support branch operations and drive deposits, loans, and service levels. You will assist members with new accounts, lending, and account maintenance, while upholding credit union standards and applying a consultative sales approach.

Ideal candidates will have 1-3 years of related experience, strong communication skills, and a solid understanding of credit union products.

Qualifications

• 1-3 years of related experience.
• General and business knowledge equivalent to a high school diploma.
• Excellent communication and interpersonal skills.

Responsibilities

• Support branch operations to drive deposits, loans, and service levels.
• Assist members with new accounts, lending, and account maintenance.

Skills

Communication

Attention to detail

Credit products knowledge

Cash handling

Sales aptitude

Analytical skills

Time management

Leadership

PC skills

Education

High school diploma

Job description

Members 1st Partnership is seeking a Member Service Representative II to support branch operations and drive deposits, loans, and service levels. You will assist members with new accounts, lending, and account maintenance, while upholding credit union standards and applying a consultative sales approach.

Ideal candidates will have 1-3 years of related experience, strong communication skills, and a solid understanding of credit union products.