Member Service Pro II: Growth-minded Branch Leader

Members 1st Federal Credit Union; Harrisburg (Dauphin County); Sur place; USD 23 491 - 33 458; Plein temps

Résumé du poste

A community-focused credit union in Harrisburg seeks a Member Service Representative II to enhance branch operations and member satisfaction. The representative will assist members with account inquiries, ensure compliance with credit union standards, and support a consultative sales culture. Ideal candidates have 1-3 years of experience and possess strong communication and problem-solving skills. Join a supportive environment that values diversity and personal growth.

Qualifications

• 1-3 years of related experience.
• General and business knowledge equivalent to a high school diploma.

Responsabilités

• Support branch operations and member satisfaction.
• Assist members with new accounts and lending.
• Ensure compliance with credit union standards.
• Foster a consultative sales culture.

Connaissances

Excellent communication and interpersonal skills

Attention to detail and accuracy

Knowledge of credit union products and services

Cash handling skills

Recognize and offer sales opportunities

Analytical and problem-solving skills

Organizational and time management skills

Ability to lead

Familiarity with PCs and software

Formation

High school diploma or equivalent

Description du poste

A community-focused credit union in Harrisburg seeks a Member Service Representative II to enhance branch operations and member satisfaction. The representative will assist members with account inquiries, ensure compliance with credit union standards, and support a consultative sales culture. Ideal candidates have 1-3 years of experience and possess strong communication and problem-solving skills. Join a supportive environment that values diversity and personal growth.