Member Service Leader II: Growth, Sales & Branch Impact

Members 1st Federal Credit Union; Red Lion (York County); On-site; USD 23,000 - 33,000; Full time

Job summary

Members 1st Federal Credit Union in Red Lion, PA, is seeking a Member Service Representative II who will support branch operations, assisting members with new accounts, lending, and account maintenance. You will help drive growth and service ratios, promote self-service options, ensure policy compliance, and, when needed, provide leadership coverage in the absence of a Branch Manager.

We value communication, accuracy, and teamwork, and offer competitive pay, healthcare, and opportunities for

Qualifications

• 1-3 years of related experience.
• General and business knowledge equivalent to a high school diploma.

Responsibilities

• Assist with branch operations and help members with new accounts, lending, and deposits.
• Support branch growth and service ratios; promote self-service options.
• Ensure compliance with credit union policies and procedures.
• Provide leadership coverage when Branch Manager is unavailable.

Skills

Communication skills

Attention to detail

Credit union products

Cash handling

Sales opportunities

Analytical skills

Time management

Leadership

PC software

Education

High school diploma

Job description

Members 1st Federal Credit Union in Red Lion, PA, is seeking a Member Service Representative II who will support branch operations, assisting members with new accounts, lending, and account maintenance. You will help drive growth and service ratios, promote self-service options, ensure policy compliance, and, when needed, provide leadership coverage in the absence of a Branch Manager.

We value communication, accuracy, and teamwork, and offer competitive pay, healthcare, and opportunities for