Member Service Pro - Flexible Hours & Growth

TruMark Financial Credit Union; Bensalem Township (Bucks County); Vor Ort; USD 34.000 - 46.000; Vollzeit

Benefits dieser Stelle

Flexibility & Balance

Opportunities to Grow

Benefits That Matter

A Chance to Give Back

Zusammenfassung

Trumark seeks a friendly Member Service Representative in Bucks County to deliver outstanding customer service and support members on daily banking needs. You will process transactions, answer questions, and promote products and services to help members reach their financial goals.

Ideal candidates bring 1+ year of customer service experience, strong communication, and a proactive problem-solving mindset. Flexible hours (including weekends) and a team-oriented environment are offered at this

Qualifikationen

• High school diploma or GED required; associate degree in business or related field preferred.
• 1+ years of experience in customer service, retail, or banking preferred.
• Strong communication, attention to detail, and proficiency in technology.
• Flexible hours, including evenings and Saturdays, may be required.

Aufgaben

• Provide exceptional customer service: assist members with financial needs and inquiries.
• Process transactions accurately: deposits, withdrawals, and payments following policies.
• Cross-sell products and services: educate members on offerings and recommend solutions.
• Resolve member issues: address concerns and provide timely resolutions.
• Maintain operational excellence: balance cash drawers and keep records organized.

Kenntnisse

Customer service

Communication

Attention to detail

Technology proficiency

Ausbildung

High school diploma or GED

Associate degree (preferred)

Jobbeschreibung

Trumark seeks a friendly Member Service Representative in Bucks County to deliver outstanding customer service and support members on daily banking needs. You will process transactions, answer questions, and promote products and services to help members reach their financial goals.

Ideal candidates bring 1+ year of customer service experience, strong communication, and a proactive problem-solving mindset. Flexible hours (including weekends) and a team-oriented environment are offered at this