Member Service Pro II (Floating) — Growth & Flexible Hours

Trumark; Upper Darby (Delaware County); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401(k) with matching

Paid time off

Résumé du poste

TRUMARK CREDIT UNION in Upper Darby area is seeking a Member Service Representative II- Floating to support multiple branches. You will engage with members, process transactions, promote products, and assist with loan processes, while delivering exceptional service.

The role requires a high school diploma and at least 1 year of branch or financial institution experience, with flexibility to work evenings or weekends. This is an on-site position with opportunities to grow within the organization.

Qualifications

• High school diploma or equivalent required; continuing education preferred.
• At least 1 year of branch or equivalent experience with a financial institution.
• Strong communication and organizational abilities; knowledge of banking products; proficiency in Microsoft Office.

Responsabilités

• Engage with members: Provide extraordinary service while identifying their financial needs.
• Promote solutions: Educate members on Trumark’s products, services, and programs to offer tailored financial solutions.
• Handle loan processes: Complete loan applications, process requests (excluding Home Equity and Mortgage), and assist with settlements.
• Leverage technology: Demonstrate mobile and digital banking tools to enhance member experiences.
• Support the branch: Perform teller functions, resolve escalated issues, and assist as a supervisor when needed.

Connaissances

Strong communication

Organizational abilities

Banking products knowledge

Microsoft Office

Formation

High school diploma or equivalent

Description du poste

TRUMARK CREDIT UNION in Upper Darby area is seeking a Member Service Representative II- Floating to support multiple branches. You will engage with members, process transactions, promote products, and assist with loan processes, while delivering exceptional service.

The role requires a high school diploma and at least 1 year of branch or financial institution experience, with flexibility to work evenings or weekends. This is an on-site position with opportunities to grow within the organization.