Member Service Pro - Flexible Hours & Growth Path

Trumark Credit Union; Conshohocken (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with matching

Paid time off

Job summary

Trumark Credit Union is seeking a Member Service Representative at the Plymouth Meeting Branch in Conshohocken, PA. The role involves assisting members with financial needs and handling transactions with accuracy.

Applicants should have a high school diploma or GED, with 1+ years in customer service or banking. Flexible hours, including evenings and Saturdays, are available to fit work-life balance.

Qualifications

• High school diploma or GED required; associate degree in business or related field preferred.
• 1+ years of customer service, retail, or banking experience preferred.
• Strong communication, attention to detail, and tech proficiency are essential.

Responsibilities

• Provide exceptional customer service and assist members with financial needs.
• Process deposits, withdrawals, and payments accurately and in line with policies.
• Cross-sell products and educate members on offerings to meet their goals.
• Resolve member issues promptly with professional and friendly service.
• Maintain balanced cash drawers and organized records.

Skills

Communication

Attention to detail

Tech proficiency

Education

High school diploma or GED

Associate degree preferred

Job description

Trumark Credit Union is seeking a Member Service Representative at the Plymouth Meeting Branch in Conshohocken, PA. The role involves assisting members with financial needs and handling transactions with accuracy.

Applicants should have a high school diploma or GED, with 1+ years in customer service or banking. Flexible hours, including evenings and Saturdays, are available to fit work-life balance.