Member Service Specialist: Flexible Hours & Growth

Trumark; Bensalem Township (Bucks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with matching

Paid time off

Job summary

Trumark is seeking a Member Service Representative to support our members on their financial journeys. You will provide responsive service, process transactions, and guide customers toward suitable banking solutions.

The role requires a high school diploma or GED, 1+ year of customer service experience, and strong communication. Flexible hours, including evenings and Saturdays, are possible to accommodate member needs.

Qualifications

• 1+ year of experience in customer service, retail or banking.
• Strong communication and problem-solving abilities.
• Proficiency with basic technology and cash handling.

Responsibilities

• Provide exceptional customer service to members.
• Process deposits, withdrawals, and payments accurately.
• Cross-sell bank products and services to meet member goals.
• Resolve member issues promptly and professionally.
• Maintain accurate cash drawers and records.

Skills

Customer service

Communication

Attention to detail

Problem-solving

Education

High school diploma or GED

Tools

POS systems

Job description

Trumark is seeking a Member Service Representative to support our members on their financial journeys. You will provide responsive service, process transactions, and guide customers toward suitable banking solutions.

The role requires a high school diploma or GED, 1+ year of customer service experience, and strong communication. Flexible hours, including evenings and Saturdays, are possible to accommodate member needs.