Member Experience & Lending Specialist

Oklahoma Central Credit Union; Tulsa (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Work-life balance

401(k) plan

Healthcare coverage

Paid time off

Volunteer time off

Job summary

Oklahoma Central Credit Union seeks a proactive Member Relationship Specialist for the Garnett branch to deliver outstanding member service, open accounts, and process transactions. You will introduce members to products and consumer loans while maintaining confidentiality and accuracy.

Responsibilities include cross-selling services, balancing daily transactions, and supporting branch goals. Strong communication and relationship-building skills are essential, with a focus on customer

Qualifications

• Friendly, approachable with excellent communication and relationship-building skills.
• 1+ years of experience in a financial institution.
• 1+ years in customer service and/or sales, with cross-selling experience.

Responsibilities

• Provide exemplary member service at the Garnett branch.
• Open new accounts; process member transactions.
• Originating loans and cross-selling credit union products.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Cross-selling

Attention to detail

Microsoft Office

Banking knowledge

Education

High school diploma, GED or higher

Tools

XP2

Job description

Oklahoma Central Credit Union seeks a proactive Member Relationship Specialist for the Garnett branch to deliver outstanding member service, open accounts, and process transactions. You will introduce members to products and consumer loans while maintaining confidentiality and accuracy.

Responsibilities include cross-selling services, balancing daily transactions, and supporting branch goals. Strong communication and relationship-building skills are essential, with a focus on customer