Member Service Lead II — Branch Growth & Experience

Members 1st Partnership; Carlisle (Cumberland County); Presencial; USD 23.000 - 33.000; Jornada completa

Descripción de la vacante

Members 1st is seeking a Member Service Representative II to float across the Central Region, based at the Carlisle Crossings branch. You will support branch operations, help members with new accounts, deposits, loans, and service needs, and drive a consultative sales approach to promote self-service options.

The role emphasizes compliance, teamwork, and providing exceptional member experiences, with opportunities to assume leadership when managers are not present.

Formación

• 1-3 years of related experience.
• High school diploma or general/business knowledge equivalent.

Responsabilidades

• Assist with branch operations and member deposits, loans, and services.
• Help members with new accounts and account maintenance.
• Promote self-service options and technology to members.
• Support leadership during coverage of other departments.

Conocimientos

Excellent communication

Attention to detail

Cash handling

Sales opportunities

Analytical skills

Organizational skills

Leadership

PC skills

Educación

High school diploma

Descripción del empleo

Members 1st is seeking a Member Service Representative II to float across the Central Region, based at the Carlisle Crossings branch. You will support branch operations, help members with new accounts, deposits, loans, and service needs, and drive a consultative sales approach to promote self-service options.

The role emphasizes compliance, teamwork, and providing exceptional member experiences, with opportunities to assume leadership when managers are not present.