Member Sales & Service Pro — Pilates Studio

Empowered Pilates; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Starting at $15.15 per hour plus comm.

Free Pilates classes

W2 employee

Merchandise discounts

Growth opportunities

Job summary

Club Pilates in Phoenix, AZ is hiring a Member Sales & Service Specialist. This role focuses on friendly, high-energy conversations with prospects and members, booking intro classes, and converting prospects into members of our community. Pilates knowledge helps but is not required.

The position is a full-time, on-site role with opportunities to grow within the studio and enhanced by commission-based earnings and free Pilates classes. Join our hype squad and help us expand the community.

Qualifications

• Excellence in communication across phone, text, email, and in-person.
• Proven sales and customer service experience with a track record of meeting objectives.
• Ability to build relationships with members and prospects and drive conversions.

Responsibilities

• Respond to customer emails, texts, and phone calls promptly.
• Execute sales protocols for prospect follow-up, membership sales, or intro class booking.
• Provide exceptional customer service across all channels.

Skills

Excellent communication

Public speaking

Sales and customer service

Goal oriented

Team player

Adaptable in fast-paced environment

Reliability

Relationship-building

Tools

Club Ready software

Job description

Club Pilates in Phoenix, AZ is hiring a Member Sales & Service Specialist. This role focuses on friendly, high-energy conversations with prospects and members, booking intro classes, and converting prospects into members of our community. Pilates knowledge helps but is not required.

The position is a full-time, on-site role with opportunities to grow within the studio and enhanced by commission-based earnings and free Pilates classes. Join our hype squad and help us expand the community.