Member Sales & Service Pro — Free Classes + Commissions

Club Pilates PARENT-PH; Mesa (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Starting wage with commissions

Free Pilates Classes

W2 Employee

Merchandise Discounts

Growth Opportunities

Job summary

Club Pilates in Mesa, AZ is seeking a Member Sales & Service Specialist to drive member growth through exceptional service and proactive outreach. This role emphasizes booking intro classes and converting prospects into members while maintaining a high-energy, welcoming studio environment.

The ideal candidate is a confident communicator with strong sales skills, capable of engaging new and existing members, and thriving in a fast-paced team setting.

Qualifications

• Excellent communication and interpersonal skills across channels.
• Public speaking in groups up to 12 people.
• Strong sales and customer service skills.
• Goal-oriented with ability to achieve membership and service objectives.
• Learn and use Club Ready software.
• Punctual, reliable and professional.
• Team player who adapts in a fast-paced environment.

Responsibilities

• Respond to customer emails, text messages and phone calls, returning inquiries the same day.
• Execute sales protocols for prospect follow-up, membership sales, or intro class booking.
• Provide exceptional customer service in person, by phone, text, or email.
• Conduct tours of the facility and engage with individuals.
• Meet or exceed sales call goals per shift and KPI targets.
• Maintain a clean and orderly studio and participate in events.

Skills

Excellent communication

Public speaking

Sales and customer service

Goal-oriented

Club Ready software

Punctual and reliable

Team player

Adaptability

Stand or sit 8 hours

Transportation to studio

Tools

Club Ready

Job description

Club Pilates in Mesa, AZ is seeking a Member Sales & Service Specialist to drive member growth through exceptional service and proactive outreach. This role emphasizes booking intro classes and converting prospects into members while maintaining a high-energy, welcoming studio environment.

The ideal candidate is a confident communicator with strong sales skills, capable of engaging new and existing members, and thriving in a fast-paced team setting.