Member Sales & Experience Concierge

Paycom - ATS; Gonzales (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Role at a health/fitness club focusing on member intake, front desk operations, and member services support. You will greet potential members, sign them up, conduct tours, and handle account changes while maintaining a welcoming atmosphere.

Responsibilities include front desk tasks, information calls, signing up new members, tours, addressing account changes, and coordinating member services with management.

Qualifications

• Strong customer service skills
• Basic computer proficiency

Responsibilities

• Greet/meet potential members, providing a great customer experience
• Handle all front desk tasks, info calls, check-ins, sign-ups, tours, and account changes
• Facilitate member services issues and forward to Club Manager/Assistant Manager as needed
• Help maintain the neatness/cleanliness of the club

Skills

Customer Service

Communication

Listening

Problem Solving

Diplomacy

Job description

Role at a health/fitness club focusing on member intake, front desk operations, and member services support. You will greet potential members, sign them up, conduct tours, and handle account changes while maintaining a welcoming atmosphere.

Responsibilities include front desk tasks, information calls, signing up new members, tours, addressing account changes, and coordinating member services with management.