Member Experience Concierge — Gym Front Desk

Vasa Fitness co; Phoenix (AZ); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Two gym memberships

401(k) options + EAP

Paid Time Off for 30+ hours/week

Job summary

VASA Fitness is seeking a Member Experience Specialist to greet members, explain memberships, and guide fitness options at the front desk. You will help maintain a clean, welcoming club and support members on their fitness journey.

The role emphasizes strong communication, customer service, and the ability to multi-task in a fast-paced gym environment. A passion for health and wellness is encouraged.

Qualifications

• 1+ year of customer service, membership sales preferred.
• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• Interest in health, wellness, and fitness.

Responsibilities

• Greet members and create personal connections at the front desk.
• Explain membership options, upgrades, and personal training to members.
• Keep the club clean and organized to make the VASA experience feel like home.

Skills

Strong communication skills

Customer service

Multi-tasking

Independent work

Health and fitness interest

Bilingual skills

Job description

VASA Fitness is seeking a Member Experience Specialist to greet members, explain memberships, and guide fitness options at the front desk. You will help maintain a clean, welcoming club and support members on their fitness journey.

The role emphasizes strong communication, customer service, and the ability to multi-task in a fast-paced gym environment. A passion for health and wellness is encouraged.