Membership Services & Sales Concierge

Crunch Fitness; Chambersburg (Franklin County); On-site; USD 24,000 - 34,000; Full time

Job summary

Crunch Fitness seeks a customer-focused Front Desk Associate to greet members and guests, handle check-ins, and answer phones in a friendly and professional manner. You will process membership sales, communicate events, and support club operations to maintain a welcoming atmosphere.

Responsibilities include ensuring accurate check-ins, handling member service requests, and assisting in all club duties while following company policies and schedules.

Qualifications

• Fluent in English required.
• Proficient reading and writing skills.
• Computer skills needed for club software and basic operations.

Responsibilities

• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere that makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Open and close duties and maintain a clean, organized work area.

Skills

Fluent in English

Reading and writing

Computer Skills

Job description

Crunch Fitness seeks a customer-focused Front Desk Associate to greet members and guests, handle check-ins, and answer phones in a friendly and professional manner. You will process membership sales, communicate events, and support club operations to maintain a welcoming atmosphere.

Responsibilities include ensuring accurate check-ins, handling member service requests, and assisting in all club duties while following company policies and schedules.