Member Experience & Sales Concierge

Paycom - ATS; Minnetonka (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Pet Insurance

Advancement Opportunities

Job summary

This role focuses on providing exceptional customer service and ensuring a positive experience for members and guests. Responsibilities include greeting potential members, handling front desk tasks, and assisting with memberships.

Candidates should possess strong customer service skills and be proficient with basic computer tasks. Additionally, physical demands include standing, walking, and occasional lifting up to 50 lbs.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks: answering phone calls.
• Assist in member check-ins, sign-ups, and cancellations.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer Service

Problem Solving

Communication

Listening

Job description

This role focuses on providing exceptional customer service and ensuring a positive experience for members and guests. Responsibilities include greeting potential members, handling front desk tasks, and assisting with memberships.

Candidates should possess strong customer service skills and be proficient with basic computer tasks. Additionally, physical demands include standing, walking, and occasional lifting up to 50 lbs.