Member Front Desk Specialist - Free Gym Membership

Planet Fitness; Oxnard (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Free Membership

Dollars for Scholars

Employee Appreciation

Team Member Support

Job summary

Planet Fitness in Oxnard, CA is seeking a Customer Service Representative to deliver exceptional member experiences. This role focuses on greeting members, handling front desk tasks, and supporting tours to drive new member sign-ups and satisfaction.

The position emphasizes strong communication, empathy, and problem-solving to ensure a welcoming club environment for members, prospective members, and guests.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members, providing a great experience.
• Answer phone calls and assist with questions or concerns.
• Assist in member check-ins, sign-ups, cancellations, and tours.
• Maintain neatness and cleanliness of the club.

Skills

Customer service

Basic computer proficiency

Communication skills

Job description

Planet Fitness in Oxnard, CA is seeking a Customer Service Representative to deliver exceptional member experiences. This role focuses on greeting members, handling front desk tasks, and supporting tours to drive new member sign-ups and satisfaction.

The position emphasizes strong communication, empathy, and problem-solving to ensure a welcoming club environment for members, prospective members, and guests.