Member Experience & Wellness Concierge

vasafitnessexternalcareers; Littleton (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Complimentary gym memberships

401(k) options

Paid Time Off

Medical/Dental/Vision benefits

Paid Parental Leave

Employee Assistance Program

Job summary

VASA Fitness in Littleton, CO is seeking a Member Experience Specialist to be the first friendly face at the front desk. You’ll greet members, build personal connections, keep the club clean, and guide them on memberships, upgrades, and personal training options.

This role emphasizes memorable service, strong communication, and independent multitasking. A background in customer service or sales helps, and bilingual skills or CPR certification are a plus.

Qualifications

• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet guests and members at the front desk with a warm, professional approach.
• Guide members on memberships, upgrades, and personal training options.
• Maintain a clean, welcoming club environment and assist with tours when needed.
• Assist with memberships and sales conversations to help members achieve their goals.

Skills

Customer service

Membership sales

Communication

Bilingual

Job description

VASA Fitness in Littleton, CO is seeking a Member Experience Specialist to be the first friendly face at the front desk. You’ll greet members, build personal connections, keep the club clean, and guide them on memberships, upgrades, and personal training options.

This role emphasizes memorable service, strong communication, and independent multitasking. A background in customer service or sales helps, and bilingual skills or CPR certification are a plus.