Member Experience Ambassador — Front Desk & Wellness Sales

VASA Fitness; Centennial (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Two gym memberships

401(k) options

Employee Assistance Program

Paid time off

Medical/Dental/Vision benefits

Paid parental leave

Job summary

VASA Fitness in Centennial, CO is hiring a Member Experience Specialist to greet members, answer questions, and keep the club welcoming and clean.

You’ll guide members through memberships, upgrades, and personal training options, helping them feel valued and supported on their fitness journey.

This role emphasizes friendly service, teamwork, and contributing to a positive community at VASA.

Qualifications

• Excellent communication and professional approach.
• Ability to multitask and work independently.
• At least 1 year in customer service; membership sales preferred.
• Interest in health, wellness and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members and guests at the front desk, setting a welcoming tone.
• Guide members on memberships, upgrades, and personal training options.
• Maintain club cleanliness and organization throughout shifts.
• Engage with members to ensure a valued, motivated experience.
• Support leadership by providing feedback to improve member experience.

Skills

Communication

Professionalism

Multi-tasking

Independence

Customer service

Membership sales

Job description

VASA Fitness in Centennial, CO is hiring a Member Experience Specialist to greet members, answer questions, and keep the club welcoming and clean.

You’ll guide members through memberships, upgrades, and personal training options, helping them feel valued and supported on their fitness journey.

This role emphasizes friendly service, teamwork, and contributing to a positive community at VASA.