Member Experience & Wellness Concierge

vasafitnessexternalcareers; Aurora (CO); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Two complimentary gym memberships

Paid Time Off

Medical/Dental/Vision

401(k) options

Employee Assistance Program

Career growth opportunities

Job summary

VASA Fitness in Aurora, CO is seeking a Member Experience Specialist to welcome members at the front desk, help with memberships and training options, and keep the club clean and inviting. You will influence member journeys through friendly conversations, tours, and high energy service.

Ideal candidates have 1+ year in customer service, multi‑tasking ability, and an interest in health and wellness. We offer base pay plus uncapped commission, flexible shifts, and benefits including gym

Qualifications

• 1+ year of customer service, membership sales preferred
• Interest in health, wellness, and fitness
• Able to pass a background check
• Bilingual skills or CPR certification are a plus

Responsibilities

• Greet guests and members, set the tone at the front desk
• Guide members on memberships, upgrades and personal training options
• Keep the club clean and organized and create a welcoming atmosphere
• Assist with tours and membership sales as needed
• Address member questions with a friendly, solutions‑oriented approach

Skills

Customer service

Communication

Multitasking

Independent work

Bilingual

Job description

VASA Fitness in Aurora, CO is seeking a Member Experience Specialist to welcome members at the front desk, help with memberships and training options, and keep the club clean and inviting. You will influence member journeys through friendly conversations, tours, and high energy service.

Ideal candidates have 1+ year in customer service, multi‑tasking ability, and an interest in health and wellness. We offer base pay plus uncapped commission, flexible shifts, and benefits including gym