Member Experience Pro: Welcoming Front Desk

vasafitnessexternalcareers; Denver (CO); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Two gym memberships (complimentary)

Discounted personal training

401(k) options

Employee Assistance Program

Paid Time Off

Medical / Dental / Vision benefits

Job summary

VASA Fitness in Denver, CO is seeking a Member Experience Specialist to greet guests, build personal connections, and keep the club clean and inviting. You’ll guide members on memberships, upgrades, and personal training options, ensuring every visit feels like home.

This role prizes strong communication and the ability to multitask independently while driving membership sales through confident conversations and tours.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet guests warmly and establish personal connections at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Maintain a clean, organized front desk and club environment.
• Engage in tours and conversations to support membership sales.

Skills

Customer service

Communication skills

Independent worker

Job description

VASA Fitness in Denver, CO is seeking a Member Experience Specialist to greet guests, build personal connections, and keep the club clean and inviting. You’ll guide members on memberships, upgrades, and personal training options, ensuring every visit feels like home.

This role prizes strong communication and the ability to multitask independently while driving membership sales through confident conversations and tours.