Front Desk & Member Experience Pro | Wellness Club

vasafitnessexternalcareers; Longmont (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free gym memberships (2)

401(k) options

Employee Assistance Program

Paid Time Off

Paid Parental Leave

Job summary

VASA Fitness in Longmont is seeking a Member Experience Specialist to be the welcoming first face at the front desk, greeting members, building personal connections, and keeping the club clean and organized as you guide them on memberships and personal training options. You’ll help members feel valued and motivated, contribute to a positive club atmosphere, and support tours and sales conversations.

This role offers a base hourly rate with commissions, benefits, and a path to growth within a

Qualifications

• Strong communication skills and a professional approach.
• 1+ year of customer service, membership sales preferred.
• Comfortable multi-tasking and working independently.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and create personal connections.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized, making it feel like home.
• Engage with guests to promote memberships and services.
• Provide excellent customer service and support.

Skills

Communication skills

Customer service

Sales

Multitasking

Bilingual

CPR certification

Job description

VASA Fitness in Longmont is seeking a Member Experience Specialist to be the welcoming first face at the front desk, greeting members, building personal connections, and keeping the club clean and organized as you guide them on memberships and personal training options. You’ll help members feel valued and motivated, contribute to a positive club atmosphere, and support tours and sales conversations.

This role offers a base hourly rate with commissions, benefits, and a path to growth within a