Member Experience Concierge

VASA Fitness; Greeley (CO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Base pay + commission

Free gym memberships

401(k) & EAP

PTO and benefits

Job summary

VASA Fitness in Greeley, CO is seeking a Member Experience Specialist to greet members, guide them on memberships, and keep the club clean and welcoming.

You will help guests feel valued, upsell memberships and personal training options, and share information about upgrades. This role emphasizes friendly communication and teamwork in a busy fitness club.

A positive attitude, reliability, and the ability to pass a background check are important; bilingual skills or CPR are a plus.

Qualifications

• 1+ year of customer service or sales experience.
• Interest in health, wellness and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and guide them on memberships and training options.
• Keep the club clean, organized, and welcoming.
• Assist with tours and upsell memberships and personal training.
• Provide friendly customer service to help members feel valued.

Skills

Strong communication

Customer service

Membership sales

Bilingual/ CPR a plus

Job description

VASA Fitness in Greeley, CO is seeking a Member Experience Specialist to greet members, guide them on memberships, and keep the club clean and welcoming.

You will help guests feel valued, upsell memberships and personal training options, and share information about upgrades. This role emphasizes friendly communication and teamwork in a busy fitness club.

A positive attitude, reliability, and the ability to pass a background check are important; bilingual skills or CPR are a plus.