Member Experience Champion | Front Desk at Gym

vasafitnessexternalcareers; Thornton (CO); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Base pay + commission

Uncapped commissions

Two free gym memberships

401(k) & EAP

Medical/Dental/Vision

PTO

Career growth

Job summary

VASA Fitness in Thornton, CO is seeking a friendly Member Experience Specialist to be the first face guests meet. You’ll greet members, share information about memberships, upgrades, and personal training, and help keep the club clean and welcoming.

You’ll build personal connections, drive sales through helpful conversations and tours, and support a positive, energized atmosphere where members feel valued and motivated to return daily.

Qualifications

• 1+ year of customer service experience.
• Interest in health, wellness, and fitness.
• Able to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members, create personal connections, and keep the club clean and organized.
• Guide members on memberships, upgrades, and personal training options.
• Drive sales through confident conversations and tours.
• Maintain a welcoming atmosphere and address member needs promptly.

Skills

Communication

Multitasking

Customer service

Health interest

Background check

Bilingual

CPR

Job description

VASA Fitness in Thornton, CO is seeking a friendly Member Experience Specialist to be the first face guests meet. You’ll greet members, share information about memberships, upgrades, and personal training, and help keep the club clean and welcoming.

You’ll build personal connections, drive sales through helpful conversations and tours, and support a positive, energized atmosphere where members feel valued and motivated to return daily.