Member Experience Team Lead – Front-End Operations

Sam's Club; Littleton (CO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Paid time off

Education program

Job summary

Sam's Club in Littleton, CO is seeking a supervisor to assist management with the oversight of associates in the assigned area, including duties, feedback, training, and guidance to ensure member service excellence and compliance with company policies. The role supports membership processing, engages in sales events, maintains merchandising, and ensures accurate cash handling and records.

You will participate in recruiting, scheduling, coaching, and evaluating staff while promoting Walmart

Qualifications

• 6 months retail experience with front-end equipment.
• 6 months customer service experience.
• Must be 18 years or older.

Responsibilities

• Assist management with supervising associates in assigned area and scheduling duties.
• Promote member service, process memberships and credit accounts, and assist with renewals.
• Deliver high quality member service and resolve issues per company guidelines.

Skills

Customer service

Retail experience

Front-end equipment

Team leadership

Tools

Cash register

Job description

Sam's Club in Littleton, CO is seeking a supervisor to assist management with the oversight of associates in the assigned area, including duties, feedback, training, and guidance to ensure member service excellence and compliance with company policies. The role supports membership processing, engages in sales events, maintains merchandising, and ensures accurate cash handling and records.

You will participate in recruiting, scheduling, coaching, and evaluating staff while promoting Walmart