Member Team Lead – Front-End & People Leadership

Sam's Club; Denver (CO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health, vision, and dental benefits

401(k) and stock purchase programs

Company-paid life insurance

Job summary

Sam's Club in Denver, CO is seeking a Front-End Supervisor to assist management in supervising associates, assigning duties, and coaching on member service. The role involves processing memberships and credit accounts, promoting renewals, and assisting members with purchases and self-checkout.

You will oversee the front-end area, handle exchanges, organize merchandise, and ensure accurate cash handling. The position emphasizes collaboration with management and coworkers, delivering exceptional

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates and assigning duties while guiding customer service approaches.
• Process memberships, upgrades, and credit accounts; promote membership renewals.
• Assist members with purchases, self-service technology, and transactions.
• Oversee area operations, handle exchanges/returns, arrange merchandise, and ensure area cleanliness.
• Maintain accurate cash handling, deposits, and accounting records per procedures.

Skills

Front-end supervision

Customer service

Team leadership

Recruiting / hiring

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Sam's Club in Denver, CO is seeking a Front-End Supervisor to assist management in supervising associates, assigning duties, and coaching on member service. The role involves processing memberships and credit accounts, promoting renewals, and assisting members with purchases and self-checkout.

You will oversee the front-end area, handle exchanges, organize merchandise, and ensure accurate cash handling. The position emphasizes collaboration with management and coworkers, delivering exceptional