Front-End Team Lead: Member Experience & Service

Sam's Club; Aurora (CO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (PTO)

Disability coverage

Employee discounts

Education benefits (Live Better U)

Job summary

Sam's Club in Aurora, CO is seeking a Retail Supervisor to assist management in supervising associates, assigning duties, training, and guiding member service approaches to resolve issues. This role emphasizes delivering quality service, maintaining store standards, and supporting store operations.

You will help with recruiting, scheduling, coaching, and evaluating associates; ensure compliance with policies; and promote membership.

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Skills

Customer service

Retail operations

Cash handling

Team leadership

Tools

Cash register

Job description

Sam's Club in Aurora, CO is seeking a Retail Supervisor to assist management in supervising associates, assigning duties, training, and guiding member service approaches to resolve issues. This role emphasizes delivering quality service, maintaining store standards, and supporting store operations.

You will help with recruiting, scheduling, coaching, and evaluating associates; ensure compliance with policies; and promote membership.