Member Experience Team Lead

Sam's Club; Memphis (TN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Paid time off

Employee discounts

Live Better U education program

Job summary

Sam's Club in Memphis, TN is seeking an associate to assist management in supervising front-end operations, training staff, and delivering member service. You will communicate goals, schedule, process memberships, and help with transactions and self-checkout while promoting the Open Door Policy.

The role emphasizes teamwork, accountability and integrity, with benefits including health coverage, a 401(k), paid time off, and education programs.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and training on processes.
• Provide member service, process memberships and handle transactions.
• Support scheduling, coaching, and evaluating associates; promote Open Door Policy.

Skills

Customer service

Cash handling

Team leadership

Job description

Sam's Club in Memphis, TN is seeking an associate to assist management in supervising front-end operations, training staff, and delivering member service. You will communicate goals, schedule, process memberships, and help with transactions and self-checkout while promoting the Open Door Policy.

The role emphasizes teamwork, accountability and integrity, with benefits including health coverage, a 401(k), paid time off, and education programs.