Member Experience Merchandising Lead

Sam's Club; Memphis (TN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Company-paid life insurance

Job summary

Sam's Club in Memphis is seeking a team member focused on delivering excellent member service. You will acknowledge member needs, guide self-service options, and assist with purchases while supporting store operations.

The role includes supervising associates, stocking, merchandising, and maintaining safety standards. Benefits include health and retirement options, PTO, and career development opportunities.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging needs and guiding purchases.
• Assist management with supervision and training of associates.
• Stock merchandise and maintain sales floor according to policies.
• Ensure safety and compliance with company policies and procedures.
• Help with club pick up orders and improve service quality.

Skills

Retail experience

Customer service experience

Job description

Sam's Club in Memphis is seeking a team member focused on delivering excellent member service. You will acknowledge member needs, guide self-service options, and assist with purchases while supporting store operations.

The role includes supervising associates, stocking, merchandising, and maintaining safety standards. Benefits include health and retirement options, PTO, and career development opportunities.