Member Experience Team Lead

Sam's Club; Town of Florida (NY); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase program

Paid time off

Live Better U education program

Job summary

Sam's Club in the United States is seeking a retail supervisor to assist with the daily operation of a designated area. You will supervise associates, communicate goals, train staff, and ensure member service standards are met according to company policies.

The role includes supporting membership activities and processing memberships and credit accounts while promoting the value of Sam's Club services. The position emphasizes teamwork, integrity, and adherence to Open Door Policy, with

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates by assigning duties, training, and providing guidance on member service.
• Promote membership types, programs and benefits, process memberships and credit accounts.
• Deliver member service, assist customers with purchases, and operate registers or self-checkout.

Skills

Customer service

Retail experience

Cash handling

Job description

Sam's Club in the United States is seeking a retail supervisor to assist with the daily operation of a designated area. You will supervise associates, communicate goals, train staff, and ensure member service standards are met according to company policies.

The role includes supporting membership activities and processing memberships and credit accounts while promoting the value of Sam's Club services. The position emphasizes teamwork, integrity, and adherence to Open Door Policy, with